Stable, Compliant, Ready for Care

Managed IT Services for Healthcare

TWE Solutions delivers managed IT services for healthcare organizations, combining proactive support, cybersecurity, and compliance under one program. From regional hospitals and community clinics to specialized medical practices, our Complete Care program provides 24/7 monitoring, IT modernization, and HIPAA-ready security.

Managed IT Services for Healthcare

Stable, Compliant, Ready for Care

Managed IT Services for Healthcare

TWE Solutions delivers managed IT services for healthcare organizations, combining proactive support, cybersecurity, and compliance under one program. From regional hospitals and community clinics to specialized medical practices, our Complete Care program provides 24/7 monitoring, IT modernization, and HIPAA-ready security.

What Managed IT Means for
Healthcare

IT for healthcare requires balancing uptime, compliance, and protecting patient data.

TWE’s managed IT services for healthcare delivers proactive management, infrastructure modernization, and compliance oversight through one strategic partnership.

Our holistic approach means fewer tech emergencies, faster resolution, and a more predictable IT environment that empowers your staff to focus on patient outcomes, not technical issues.

24/7 Monitoring and On-call Support for Providers

Healthcare organizations can’t afford downtime, and neither can their patients. TWE provides 24/7 monitoring with proactive alerts and on-call escalation to ensure issues are resolved quickly. From after-hours system alerts to coordinated troubleshooting by senior engineers, our team ensures every incident is addressed efficiently.

Network and Security Design Support

Continuous monitoring and proactive support to keep your systems secure and optimized.

Escalation to Senior Engineers for Complex Issues

Tiered response with senior technical experts handling critical and complex cases.

Microsoft 365 And Azure Automation and Security

Automated cloud and identity management with security and compliance oversight.

HIPAA Compliance and
Risk Management

Every engagement aligns with HIPAA, HITRUST, and NIST CSF frameworks:

  • Firewall and endpoint protection to secure patient data and reduce attack surfaces.
  • Vulnerability management and penetration testing to identify and close risks before audits.
  • Ongoing compliance reviews and HIPAA-readiness support to maintain full regulatory confidence.
Secure medical records with managed IT services for healthcare
Co-Managed IT for Healthcare

Benefits of Co-Managed IT for Medical Practices

TWE’ co-managed IT approach extends your team’s capacity with advanced expertise and always-on monitoring.

  • Scalable support that complements in-house IT for projects, monitoring, and escalations.
  • Predictable costs with fixed monthly coverage and transparent service levels.
  • Reduced risk through shared compliance oversight, cybersecurity management, and audit documentation.
  • Improved uptime and reliability for critical healthcare systems through proactive monitoring and rapid escalation.

Why Healthcare Providers Choose TWE

Healthcare organizations trust TWE Solutions because we understand regulated, high-stakes environments and deliver measurable outcomes:

  • Deep experience with FQHCs, multi-clinic networks, and hospitals.
  • End-to-end IT, cybersecurity, and compliance under one partner.
  • Proven results: better uptime, faster access to clinical systems, and stronger compliance.

TWE Solutions helps healthcare organizations stay compliant, secure, and always ready for patient care. Through proactive IT support and continuous compliance oversight, providers can be confident their systems—and their patients—are protected around the clock.

What’s Included in TWE’s Managed IT Services For Healthcare

Infrastructure & Systems

  • Network modernization and lifecycle management
  • SQL administration, backup, and disaster recovery
  • Cloud management and Microsoft Azure optimization across hybrid environments

Cybersecurity & Compliance

  • Firewall and endpoint protection
  • NIST/HIPAA audits and penetration testing
  • Credential and password management (IT Glue)

Cloud & Licensing

  • Licensing for all software and subscriptions like Microsoft 365, Azure, and Adobe, etc.
  • SaaS lifecycle management and budgeting
  • Cloud-based backup synchronization

Advisory & Strategic Growth

  • Modernization roadmaps and expansion planning
  • Compliance mapping and documentation
  • AI-driven analysis and continuous optimization

Connect with a healthcare IT Specialist

Is your healthcare it environment ready for what’s next?

TWE Solutions helps hospitals, clinics, and medical networks operate securely and efficiently through a HIPAA-compliant managed IT program.

Is your healthcare it environment ready for
what’s next?

Connect with a healthcare IT Specialist

FAQs About Managed IT Services for Healthcare

Why is IT security so critical for healthcare organizations today?

Healthcare providers handle highly sensitive patient data, making them prime targets for cyberattacks. Strong IT security helps prevent breaches, maintain HIPAA compliance, and protect patient trust.

We align every engagement with HIPAA, HITRUST, and NIST CSF frameworks — implementing continuous monitoring, documentation, and policy oversight to keep your systems compliant and audit-ready.

Yes. TWE’s co-managed model is designed to complement your existing IT team. We provide 24/7 monitoring, escalation support, and compliance management without replacing your internal staff.

Absolutely. Depending on your service level, TWE offers both remote and on-site escalation options to minimize downtime and keep mission-critical systems online.

TWE continuously monitors client systems 24/7 to detect and alert on potential issues. During business hours, our support team responds immediately to tickets and alerts. For after-hours events, automated monitoring triggers on-call escalation, and our engineers respond within 30 minutes to high-severity incidents.