Complete Security and Infrastructure Management for Businesses of All Sizes
The Challenge of IT Security and Infrastructure Management
Companies of all sizes face constant hurdles in securing and managing their IT environments. From maintaining networks, firewalls, user devices, applications, and cloud systems to ensuring everything is optimized, the workload can be overwhelming. Adding to the complexity is the rapid pace of change in the technology landscape and the emergence of new threats, leaving businesses exposed to downtime, inefficiencies, and security breaches if not properly managed.
Complete Care from A Name You Trust
TWE Complete Care is the only security-first IT management and security solution that works alongside your in-house IT team. This comprehensive service includes network maintenance, endpoint management, security guidance, cloud optimization, and optional services like Governance, Risk, and Compliance (GRC) management and Advisory CISO support. Unlike traditional approaches, TWE’s co-managed model integrates seamlessly with your in-house IT staff, enhancing efficiency where you need it most. With a nationwide team of highly certified, U.S.-based engineers, TWE delivers unparalleled expertise and reliability. TWE Complete Care ensures that your IT operations and security posture remain secure, optimized, and stress-free.The Complete Care Advantage
With TWE Complete Care, you get proactive IT management, reduced risk of cyber threats, and the confidence of knowing your infrastructure is always in expert hands. Stay focused on your core objectives while TWE handles your IT needs with professionalism and precision.What Is Complete Care?
- 24/7 Support: ITSM-based ticketing and documentation with around-the-clock assistance.
- Security Management: Proactive monitoring and administration of your IT security infrastructure, including firewalls, endpoint protection, and compliance enforcement.
- Advanced Security Measures: Regular assessments, endpoint protection, and threat intelligence.
- Backup Services: Dependable data backup and recovery solutions to protect your critical business information and ensure resilience against data loss.
- Cloud Services: Comprehensive management of cloud environments to optimize performance, scalability, and seamless integration with your business operations.
- Hardware & Software Management: Proactive maintenance of devices, applications, and licenses for seamless operations.
- Network Optimization: Secure, high-performance network monitoring and troubleshooting.
The Most Complete ESS Deployment & Configuration For Businesses Of Any Size
| TWE Solutions | Typical Competitor | |
|---|---|---|
| Expert Firewall Management | Comprehensive configuration, proactive monitoring, and timely updates to safeguard against emerging threats | Often limited to basic configuration with infrequent monitoring or updates |
| Incident Response | Rapid response team with certified engineers available 24/7 to minimize downtime and reduce impact | Delayed response times with outsourced or underqualified support teams |
| Endpoint Protection | Integrated solutions to secure endpoints, prevent breaches, and reduce vulnerabilities across all devices | Fragmented solutions that lack integration or require additional costs |
| Network Maintenance | Regular performance optimization and troubleshooting to ensure seamless connectivity | Minimal network upkeep, often reactive rather than preventive |
| Security Assessments | In-depth, routine evaluations to identify and mitigate risks proactively | Limited assessments focused only on compliance, not security improvements |
| Cloud Optimization | Tailored management of cloud environments to improve efficiency, cost control, and security | Generalized services lacking customization or proactive recommendations |
| Backup & Recovery | Reliable, automated backup solutions with rapid recovery to minimize data loss | Basic backup services without robust recovery plans or testing |
| GRC & Advisory CISO | Optional expert-led guidance on Governance, Risk, and Compliance, as well as CISO-level strategic planning | Rarely available or offered as costly standalone services |
| Patch Management | Proactive patch deployment to ensure systems are up to date and secure against vulnerabilities | Reactive patching or inconsistent schedules leave gaps in security |
| Co-managed IT Approach | Seamless integration with your inhouse team to enhance efficiency and provide tailored support | One-size-fits-all approaches that lack flexibility or alignment with your team’s needs |
Contact us now to learn more.