About the Client
The Client is a leading real estate investment firm with a multi-billion-dollar portfolio spanning commercial, residential, and industrial properties across the U.S. and internationally. With decades of experience and a vertically integrated model, the firm manages every stage of the asset lifecycle. As their property footprint expanded, they sought to streamline IT operations while strengthening cybersecurity across their portfolio.
Challenge
The firm’s asset management leaders were increasingly weighed down by IT administration. They managed more than 40 firewalls across multiple properties, each with separate subscriptions and renewal dates. This created risk of coverage lapses and unnecessary complexity. At the same time, the company needed to confirm it was maximizing its investment in Palo Alto Networks firewalls. To further strengthen its defenses, the firm was exploring advanced cybersecurity services such as Extended Detection & Response (XDR) and Managed Detection & Response (MDR), and needed an experienced partner to help evaluate the options and make the right selection.
Solution — TWE Solutions
TWE partnered with the firm to simplify operations and strengthen their security posture. The engagement began with a best practices assessment to ensure existing firewalls were fully optimized. TWE then consolidated dozens of separate subscriptions into co-termed contracts with fixed renewal cycles and predictable pricing, eliminating administrative overhead.
In parallel, TWE provided advisory services to evaluate the firm’s environment and guide the selection of the XDR and MDR solutions best suited to their needs. Once selected, these services were adopted to provide continuous monitoring and incident response, extending the capabilities of the firm’s internal engineering team with 24/7 coverage. Throughout the partnership, TWE supported procurement, renewals, and vendor coordination, while enabling the in-house team to retain day-to-day technical management.
Results
The client’s partnership with TWE eliminated the complexity of managing more than 40 separate firewall renewals by aligning them into one predictable cycle. Asset management leaders regained valuable time to focus on business priorities rather than IT administration. At the same time, the firm’s cybersecurity posture was strengthened through the adoption of advanced XDR and MDR services, which expanded visibility beyond firewalls and provided 24/7 monitoring and response. By applying best practices and ensuring full utilization of Palo Alto Networks technology, the company maximized ROI on its IT investments while improving resilience against emerging threats across its portfolio.
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